Forward Deployed Infrastructure Engineer

ABOUT US:

We're on a mission to make subscriber churn a solved problem. Backed by a16z Speedrun, we build AI agents that help consumer subscription brands — like Higgsfield and Promova — retain more users, extend lifetime value, and grow fast. We're an incredibly driven team working on a problem that affects every consumer on the planet. If that sounds like your kind of thing, we'd love to meet you.

Our co-founders are Azamat Khamidov https://www.linkedin.com/in/theazamat/ and Benazir Toleubekova https://www.linkedin.com/in/benazirts/. Azamat built a Telegram AI product from zero to five million users in four months, the first acquisition inside Telegram. Benazir received a full scholarship to Beijing University of Technology at 15. Joined Taobao at 17. At Alibaba, architected the core recommendation engine serving 500M daily users.

WHAT YOU'LL DO:

- Own deployment architecture conversations and execution — designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning

- Manage the full infrastructure lifecycle for our most critical subscription platform customers: initial deployment, ongoing upgrades, scaling, and incident support

- Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable as we grow

- Partner with our engineering team to ensure our agent platform is deployable and operable across diverse customer tech stacks and compliance requirements

- Work directly with customers' platform engineering, security, and DevOps teams to navigate their infrastructure constraints — particularly in regulated industries where subscription data is sensitive

- Collaborate with Sales and Customer Success during pre-sales and onboarding to scope infrastructure requirements and translate customer needs into concrete deployment plans

WHAT YOU'LL BRING:

- +1 year in infrastructure, DevOps, platform engineering, or solutions architecture — with significant time spent on customer-facing deployment work

- Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing)

- Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes

- Ability to work with enterprise stakeholders across the spectrum — from platform engineers to CISOs — and turn infrastructure conversations into actionable deployment plans

- Strong operational instincts: you think about upgrades, rollbacks, monitoring, and failure modes from day one, not as an afterthought

- Comfortable working in a fast-moving seed-stage environment where the process is still being written — and excited to be the one writing it

NICE TO HAVE:

- Experience deploying AI/ML workloads or LLM-based products into enterprise environments

- Familiarity with subscription platform infrastructure (billing systems, CRM integrations, data pipelines)

- Prior experience at an early-stage startup where you wore multiple hats across infra and engineering

OUR VALUES:

Stewardship: We build for the long term. Every customer, partner, and teammate gets that same commitment from day one.

Trust: Earned through the integrity of our technology, the consistency of our commitments, and the honesty of our communication.

Customer Obsession: We win when our customers win. Every choice and conversation orbits around what makes them stronger.

Excellence: The same standard for the product we ship, the service we give, and the team we build. The bar is the bar.

Family: A constellation, not a single star. We back each other on hard days, celebrate the great ones, and protect the time teammates need to be parents, partners, and humans first.

LIFE AT SIRIUS:

In-person, in San Francisco: We work side by side, on-site in San Francisco. Proximity helps us move faster, solve harder problems, and build something we're proud of together. Note: we're not able to offer visa sponsorship at this time.

Flexible healthcare: We offer flexible spending to direct your benefits toward what matters most to you and your family.

Own what you build: We're building something real, and we want you to own it.

Lunch, coffee & snacks: Daily lunch, plus coffee, tea, and snacks to keep you going.

Time off that's actually off: Take the time you need to show up as your best self. We mean it.

Company Events: Take the time you need to show up as your best self. We mean it.